Returns Policy
At Cross X Wear, we strive to ensure that every purchase meets your satisfaction. If you are not entirely happy with your purchase, we offer a straightforward refund policy to make the process as easy as possible for you.
14-Day Money Back Guarantee: We are confident in the quality of our products, which is why we offer a 14-day money-back guarantee. If for any reason you are not satisfied with your purchase, you may return it within 14 days of receiving your order for a full refund, no questions asked.
Conditions for Refund: To be eligible for a refund, the item must be unused, unworn, and in its original condition with all tags attached. Items that are damaged, altered, or not in their original packaging may not be eligible for a refund.
Refund Process: To initiate a refund, please contact our customer service team at the contact information provided below. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and inform you of the approval or rejection of your refund.
Refund Timeframe: Refunds will be processed within 7-10 business days of receiving the returned item. The refunded amount will be credited back to the original payment method used for the purchase.
Return Shipping: Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance for your return, as we cannot guarantee that we will receive your returned item.
Contact Us: If you have any questions or concerns regarding our refund policy or need assistance with a return, please don't hesitate to contact our customer service team:
Phone: +92339 2119777
Email: crossxwear1@gmail.com
Thank you for shopping with Cross X Wear. Your satisfaction is our top priority.
14-Day Money Back Guarantee: We are confident in the quality of our products, which is why we offer a 14-day money-back guarantee. If for any reason you are not satisfied with your purchase, you may return it within 14 days of receiving your order for a full refund, no questions asked.
Conditions for Refund: To be eligible for a refund, the item must be unused, unworn, and in its original condition with all tags attached. Items that are damaged, altered, or not in their original packaging may not be eligible for a refund.
Refund Process: To initiate a refund, please contact our customer service team at the contact information provided below. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and inform you of the approval or rejection of your refund.
Refund Timeframe: Refunds will be processed within 7-10 business days of receiving the returned item. The refunded amount will be credited back to the original payment method used for the purchase.
Return Shipping: Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance for your return, as we cannot guarantee that we will receive your returned item.
Contact Us: If you have any questions or concerns regarding our refund policy or need assistance with a return, please don't hesitate to contact our customer service team:
Phone: +92339 2119777
Email: crossxwear1@gmail.com
Thank you for shopping with Cross X Wear. Your satisfaction is our top priority.